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a person riding a snowboard on a snow covered slope at Charleston Apartment Homes, Mobile, AL, 36695 at Charleston Apartment Homes, Mobile, AL

Frequently Asked Questions

Frequently Asked Questions

General

We have staff in our local office Monday-Friday 8am-6pm and Saturdays 9am-3pm

We invite you to visit our application page at https://www.liveatcharleston.com/ or contact our office for us to send you an application invitation.

typically 3- 5 buisness days; depending on how fast the screening report, Verification of income, & rental verifications come back

$75 App fee ( per applicant 19 pr older) , $200 reservation fee, & $125 or $ 250 Lease term fee

You Can make a one time payment online using a debit card, credit card, or bank account ( credit or debit card may include fee), you can set up auto pay, or you can bring in a cashiers check from the bank to the rental office

We offer easy and convenient payments through our property website portal

Yes, Monthly Water, sewer, pest controle, trash, service fee, Community operations fee If applicable : Tanning, pet rent, garage rent

We do require renters insurance

No utilities are included in rent

You can call Alabama power at 1- (800) 245-2244

You can uss ATT&T ( we do have fiber in all units) or you can use Comcast

Yes if your friend referred you make sure to list them on your application. If they are listed they will receive $250 off there rent after you pay your first full months rent on time

You may have a max of 2 guests with you at all amenities

Our rental rates and lease terms are the same for all applicants, but I’d be happy to share our current lease options and pricing with you.

a 60 day notice is required and a $2000.00 termination fee will be owed

We do not charge anything to tour our community

We offer lease terms from 7-15 months

Amenities

Our beautiful amenities include a, Indoor 24 hour Fitnesscenter,tanning, tennis court, resort style pool, Pet Park, Pet washing Station, outside deck with grilling areas

Yes parking is first come first serve

Full Size Washer & Dryers are provided in the unit!

Full Size Washer & Dryers, Fridge/freezer with ice maker, stove, microwave, dishwasher

No, but we can refer you to Cort for your furnishing needs

The office does not accept resident packages.Packages are delivered to your door or to the 24 hour parcel lockers

Our fitness center is available for residents 24 hours a day

stationary bikes, treadmills, ellipticals, free weights, benches, and strength training machines

Quiet time: 10 pm to 7am. We rent the clubhouse for a $250.00 fee and a $500.00 deposit. 20 guests max and up to 4 hours.

Pet Policy

$450 Non-refundable Pet Fee for the 1st pet and $250 Non-refundable pet fee for the 2nd pet. $25 monthly pet rent and $30 a year pet screening fee

Location

We are near Schillinger Road. If you’re coming from I-10, take the Highway 90 exit and follow Government Boulevard toward Schillinger, then turn onto Sollie Road.”

We are right off of Cottage Hill Road

WAWA, Zaxbys, Publix, Neighborhood walmart

Mobile County school district

We have one on property but the Juilen Marx Dog Park is 15 minutes away

Walmart, publix, target, Bell Air mall

Maintenance

We complete a full inspection, professional cleaning, and ensure all appliances and systems are working properly before move-in.

We have maintenance staff onsite

You can always call us 24/7, and you can also use your resident portal to put in service requests

Emergiencies are handled first, then all others issues are handled in order from when they are reported to the office

You can call our emergency line, and a courtesy officer will assist with unlocking your door. Please note, there’s a $50 fee for after-hours lockouts.

Yes, but please always ask our office staff for any major changes 1st

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Our team is always ready to answer your questions.